Contact us
Having problems with an appliance? We have experienced technicians responding to your queries. Just fill out the contact form and we'll get back to you shortly.
Service request form
Please fill in the service request form and our customer service team will get in contact with you to arrange a repair visit.
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Give us a call or send us an email
We're also glad to assist you on the phone or by email.
Talk to a NEFF expert: 0800 245 702
Monday - Friday: 8.30am to 5pm (excluding public holidays)
Or email us anytime:
NEFF Sales (for pre purchase enquiries) at unserhaus.akl@bshg.com
NEFF Customer Service (for most enquiries) at aftersales.nz@bshg.com
NEFF Sales Support (pre delivery and existing order enquiries) at neff.nz@bshg.com