Smart service options for your NEFF cooktop

Here, you’ll find an overview of all the questions and answers about your cooktop. We’ve got the right solutions for you:

Contact NEFF Services

Want to contact NEFF Services?

Give us a call on 0800 245 700.

Monday - Friday: 8.30am to 5pm (excluding public holidays)

Or email us at aftersales.nz@bshg.com

Contact NEFF

Book an engineer online

You do your job best, we do ours. Use our online booking system to arrange for an engineer to visit. Book an appointment that suits you online, now.

Book now

NEFF Accessory Shop

For genuine NEFF spare parts, quality accessories and a range of cleaning and care products tested and approved for your NEFF appliance – you're at the right spot.

Start shopping

NEFF Online Appliance Assistant

Got a problem with your NEFF appliance? Not any more: the NEFF Online Appliance Assistant is there to support you with fault diagnosis, tips and documents.

Start the assistant

MyNEFF

To register your product, simply sign up for your MyNEFF account to receive great offers and online-tips.

Our Service

Got a query? Need some parts, or an engineer? Give us a call.

Phone number: 0800 245 702

Monday - Friday: 8.30am to 5pm (excluding public holidays)

We’re here to help.