What should I do if the washing machine drum

What should I do if the washing machine drum doesn’t turn?

If your washing machine drum doesn’t turn, there are various possibilities. Is it a new machine? If so, it could be that the transport lock needs to be removed. If that’s not the case, we recommend you to contact us and we’ll be happy to help.

Contact NEFF Services

Want to contact NEFF Services?

Give us a call on 0800 245 700.

Monday - Friday: 8.30am to 5pm (excluding public holidays)

Or email us at aftersales.nz@bshg.com

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NEFF Online Appliance Assistant

Got a problem with your NEFF appliance? Not any more: the NEFF Online Appliance Assistant is there to support you with fault diagnosis, tips and documents.

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Got a query? Need some parts, or an engineer? Give us a call.

Phone number: 0800 245 702

Monday - Friday: 8.30am to 5pm (excluding public holidays)

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